Customer Service
Returns
We want you to be completely
satisfied with your purchase and we will do what is necessary to meet
your needs.
Despite our best efforts, there are occasions that a problem may occur
with your purchase item. Please send an email directly to us or via
Ebay MY MESSAGES for the warranty policies below and we will reply back
to your email
with instructions for sending back your item:
No Hassle Return
Within the first 3 days of
receiving your item (time starts from the date the USPS tracking shows delivery), you may return the item
for ANY REASON for an exchange or refund. Shipping & Handling fees are non-refundable.
30-Day Warranty
Each of our phones comes with a
30-day warranty covering functionality issues only (cosmetic and activation issues are NOT
covered). Warranty period begins from the date you receive
the item (as determined
by the USPS tracking system showing delivery). Any damage
caused while the item is in
your possession is not covered under the warranty. We gladly
offer an exchange for a defective phone but DO NOT offer refunds
during this period. Shipping & Handling fees
are non-refundable.
Battery
Since the battery offered with this
phone may be used, we do not guarantee the life of the battery. However, all
batteries are tested and will hold some charge.
Multi-Year Warranty
If you would
like a multi-year warranty, it is available through Square Trade for
only pennies a day! See the link below for more
information and pricing.
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